The SERCOM Team

technical expertise

The SERCOM service team consists of highly trained engineers and senior level technicians who are capable of servicing virtually any type and make of biomedical and high-tech industrial equipment. With over 35 years of field experience, and with specialists dedicated to specific equipment categories, our staff brings unparalleled expertise to every job we're on.

Today's state-of the art systems are driven by a technology that never stops evolving. Our service team keeps abreast of these technological advances and innovations by maintaining current accreditation and by attending on-going industry- and manufacturer-sponsored training seminars. In addition, our engineers and technicians are knowledgeable about current compliance, liability, and regulatory standards and requirements.

at your service - night and day

Equipment malfunctions don't just occur during weekday working hours. Problems can arise unexpectedly during the middle of the night, on weekends, and over holidays. That's why we offer our services 24 hours a day, every day of the year. Our round-the-clock accessibility and prompt response times ensures minimal down-time to our clients, thus minimizing costly problems associated with schedule and project disruption. Requests for emergency service are given priority status and are always answered within four hours; all other requests and inquiries are responded to within 24 hours or less. Whether you need scheduled maintenance or emergency repair on your equipment, you can rely on the SERCOM team to be there for you.